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Thread on episode 30: CPaaS and the Battle for the Consumer of Tomorrow

Discuss this episode of UC Today - Out Loud

Apr 30, 2018 20m

Has the realisation that customer service and CX is the most important factor within business finally dawned on global industry? One of the buzz phrases within UC and C currently, it appears that many organisations have realised that the customer and their experiences are so critical to enable business success. Today on Out Loud we discuss the provision of customer service and how technology platforms are important but not the most vital factor in providing great customer services. 

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    Jul 20 2020 1h 30m
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    Jul 20 2020 1h 30m
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    Jul 20 2020 1h 30m

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Apr 30, 2018 20m

Has the realisation that customer service and CX is the most important factor within business finally dawned on global industry? One of the buzz phrases within UC and C currently, it appears that many organisations have realised that the customer and their experiences are so critical to enable business success. Today on Out Loud we discuss the provision of customer service and how technology platforms are important but not the most vital factor in providing great customer services. 

  • This is a placeholder title for an episode

    Jul 20 2020 1h 30m
  • This is a placeholder title for an episode

    Jul 20 2020 1h 30m
  • This is a placeholder title for an episode

    Jul 20 2020 1h 30m

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