The Intuitive Customer - Creating ROI by improving your Marketing & Customer Experience

The Intuitive Customer - Creating ROI by improving your Marketing & Customer Experience

Published by: Beyond Philosophy
78 Episodes | First Released: Jan 3 '18
Hosts Colin Shaw and Professor Ryan Hamilton explore all aspects of Customer Experience with research-based techniques and advice.
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jtrapp44
Nov 28 '19
Rating:   10
Good podcast

Clear and to the point. Was just enough humor without getting off topic. Very informative!

Reviewed on Apple Podcasts
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Patrick de la Atl
Jun 28 '19
Rating:   4
Good for academics but not for the real world

Interesting ideas discussed but it’s essentially just academics talking about how the real world practitioners find academic research useless. It’d be helpful if they pulled in actual businessmen and women to discuss how they successfully applied their research (especially if they had actual clients) but wouldn’t hold my breath for it

Reviewed on Apple Podcasts
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Data-driven and easy to use
Mar 4 '18
Rating:   10
A must for marketers

Academically sound, data driven content in digestible, actionable(!) format. Thank you!

Reviewed on Apple Podcasts
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floridabrits
Feb 9 '18
Rating:   10
Always enjoy these short/informative podcasts...

Thanks for sharing these short and informative podcasts. I always enjoy llistening to them and enjoy the light-hearted and loose approach - keep them coming please! :-)Many thanks!

Reviewed on Apple Podcasts
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ITILBob
Feb 2 '18
Rating:   10
Excellent CX information based on research

It's easy to get opinions based on anecdotal evidence, but it's another thing entirely to find relevant, useful and insightful information that is supported but actual studies. Through The Intuitive Customer podcast, Colin Shaw and Professor Ryan Hamilton do a fantastic job discussing real world CX issues based on relevant research and real world experience! This podcast is the real deal!

Reviewed on Apple Podcasts
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Stringfive
Jan 5 '18
Rating:   10
Great CX research and advice

Everyone talks about creating a superior customer experience...but it's a lot easier to talk about than actually achieve. Hosts Colin Shaw and Ryan Hamilton do a great job at cutting through the hype and getting down to practical steps to boost CX with research-based advice. I can't wait to hear more.

Reviewed on Apple Podcasts
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